1. Booking & Reservations
Q: How can I book a room at Star View Hotel?
A: You can book directly through our website, call our reservations team at [Your Contact Number], or use third-party booking platforms.
Q: What payment methods do you accept?
A: We accept credit/debit cards, PayPal, and cash payments at the hotel.
Q: Can I modify or cancel my booking?
A: Yes, you can modify or cancel your booking by contacting us at least [X hours/days] before your check-in date. Cancellation policies may apply.
2. Check-In & Check-Out
Q: What are the check-in and check-out times?
A: Check-in starts at [Time], and check-out is by [Time]. Early check-in and late check-out are subject to availability.
Q: Do I need to provide an ID at check-in?
A: Yes, a valid government-issued ID or passport is required at check-in.
3. Hotel Amenities & Services
Q: Do you offer free Wi-Fi?
A: Yes, complimentary high-speed Wi-Fi is available throughout the hotel.
Q: Is breakfast included in my stay?
A: It depends on the room package you book. Some rates include breakfast, while others do not.
Q: Do you have a swimming pool?
A: Yes, we have a rooftop infinity pool with stunning views.
